The client had recently adopted Netsuite as their ERP solution and needed customizations to model it to their needs. They sought technical and functional expertise to make the most out of Netsuite.
They revamped the custom workflow, partnering with Academian to navigate the functional and technical aspects of Netsuite. With support in configuring various elements, they successfully achieved their specific requirements.
These were modified to automate the creation of sales orders, contract management, subscription management, and licensing.
There are several nuances in how the sales team approaches customers to generate leads and convert them to businesses. Providing a flexible yet automated path for these activities with the appropriate impact on account books helped sales teams focus on their strengths while leaving the processes to the system. This, in turn, boosted their performance and brought efficiency to the renewal process.
Being a large organization, they faced legacy issues concerning how different inventory items were stored compared to their databases. It created inefficient use of inventory and slowed down the process of catering to customer demand. A customization roadmap was created to address this inventory utilization issue, automating many system-specific tasks and saving a significant number of work hours per year.
The customer had legacy content, primarily comprising physical aviation textbooks utilized in traditional classroom-based college programs.
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The client’s requirement was to review their toolset to address slow automation progress.
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Teachers faced challenges in analyzing students' performance and progress to recommend supplementary learning resources.
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As traditional classrooms transitioned to virtual or hybrid models, it became essential to provide a seamless online learning experience that replicates the benefits of in-person education.
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