Improved operations and brand image by setting up a skilled, dedicated team for a large US-based edtech firm

Problem

The challenge faced by the firm involved scaling operations while contending with legacy systems and processes. Recognizing the imperative to modernize operations, content delivery, and brand image post-pandemic, they sought a comprehensive solution.

Solution

A collaborative effort was initiated for a digital transformation journey aimed at revitalizing their education technology and delivery.

Multi-Vendor to One Vendor Approach:

Implementing a unified vendor approach facilitated synergy, leading to increased stability and enhancements across various product teams.

Product Roadmap and Development:

A team composition structured around the pillars of product, project, QA, and engineering fostered a robust, user-centric focus, yielding swift and positive results, thereby enhancing user satisfaction.

CSR Program:

Effective CSR initiatives were introduced, leveraging existing systems for programs such as English literacy, and extending support to underprivileged regions globally through a digital approach.​

Outcome

Better productivity through one vendor policy

Set up a multi-talented, 200+ dedicated team of technologists​​

Effective CSR initiatives leveraging existing systems​​​

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Improved operations and brand image by setting up a skilled, dedicated team for a large US-based edtech firm

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